#5 MISTAKE: Your patient posting information about their injuries on social media

by | For Providers, How to Help Your Patients Avoid the Most Common Injury Mistakes

QUESTION: How can you help protect your client’s personal injury claim?

ANSWER: Your patient posting information about their car accident and injuries on their social media is the fifth biggest mistake they can make with their personal injury claim. When first meeting with a patient who has been injured in a car accident, let your patient know when you first meet with them, that they should be careful about posting on social media — this will help protect their claim.

Your patient posting information about their car accident and injuries on their social media is the fifth biggest mistake they can make with their personal injury claim.

It’s not unusual for the insurance company adjuster to go to your patient’s Facebook or Instagram account and look for any information they can find to help prove that your patient is not really hurt. This is one of the silent, yet significant, problems that no one sees until it’s too late.

When first meeting with a patient who has been injured in a car accident, it’s helpful to have a list handy of the top three, four, or five things to talk with them about.

As part of that list, let them know that they should minimize social media posts that have to do with their accident and injuries. The insurance company will mischaracterize your patient’s posts and the adjuster, or defense attorney will say, “Well this person really must not have been injured because look at all the things they were doing surrounding their accident — here are the photos.”

Let your patient know when you first meet with them, that they should be careful about posting on social media — this will help protect their claim.

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